Reference

How we878 Handles Your Personal Data

Your account data — including the payment details you use with DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay wallet data protectedAccount access secured with OTP verificationData requests handled via live supportRetention periods clearly definedAvailable where local law permits

Explore the Lobby Read FAQ

What This Privacy Policy Covers

we878 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on we878 and link a local payment method — whether that is DANA, OVO, or GoPay — we collect the minimum data needed to process your transactions and keep your account secure. This includes your registered mobile number, e-wallet identifier, transaction

1
history, and device information used during login. We do not sell your personal data to third parties, and we do not share your payment details beyond what is required to complete a deposit or withdrawal through your chosen wallet. Cookies and session data are used to
2
keep your login active and to remember your preferred payment method between visits, so you are not re-entering your DANA or OVO details every time. Data collected through your account is stored on secured servers and is subject to access controls that limit who inside our
3
operations can view it. Availability of this service, and the data rights that apply to you, depend on local law and the eligible region you access from. If you are in Tangerang or anywhere else in Indonesia, the same policy terms apply — your data is
4
yours, and we treat it that way.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Reach our account support team directly through the live chat window on we878. Available around the clock for data access requests, correction queries, and account privacy concerns.

Email Support Send a written data request to our support email. We aim to respond within a reasonable timeframe and will confirm receipt so you know your request is being handled.

In-Account Help Log into your we878 account, head to the Help section, and submit a privacy request directly. This path links your request to your account record automatically for faster handling.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Payment Data Security Your DANA, OVO, and GoPay details are transmitted over SSL-encrypted connections. We store only the reference identifiers needed to process your transactions — never your full wallet credentials or PIN.

Cookie and Session Use Session cookies keep your login active while you browse the lobby. Preference cookies remember your last-used payment method. You can clear these through your mobile browser settings at any time.

Account Data Retention We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of what we hold.

Your Right to Request Changes You can ask us to correct inaccurate data, request a copy of what we hold, or ask us to delete data where local law permits. Contact us via live chat or email to start that process.

Common Questions About Your Privacy on we878

These are the questions we hear most often about how we handle account data, payment information, and your rights as a we878 account holder in Indonesia.

We collect your mobile number, a username, and the e-wallet identifier you use — such as your DANA or OVO registered number — along with device and session data generated when you log in.

We store only the transaction reference and wallet identifier needed to process your deposit or withdrawal. Your wallet PIN and full account credentials are never stored on our side.

Open a request through live chat or our support email. Link it to your registered account so our team can locate your record and prepare a summary of the data we hold.

Yes. Where local law permits, you can request deletion of your personal data. Some transaction records may need to be retained for a period to meet regulatory requirements before full deletion.

We do not sell your data. We share only what is necessary with payment processors — such as the DANA or GoPay gateway — to complete your transaction, and with no other commercial third parties.

Cookies keep your session active and remember your preferred payment method. You can disable non-essential cookies through your mobile browser settings, though this may affect how your login behaves.

How we878 Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on we878

01 What personal data does we878 collect when I register?

02 Is my DANA, OVO, or GoPay payment information stored on we878?

03 How do I request a copy of the data we878 holds about me?

04 Can I ask we878 to delete my account data?

05 Does we878 share my data with third parties?

06 How does we878 use cookies and can I turn them off?

Related pages